Diffuser Policy
Alycon (SOL, LUA, BAMBU, TAIKO & PASSO) diffusers come with a 1 year warranty.
Please read the instructions carefully before you begin to use the Alycon product.
Anyone who voids the warranty will not be covered.
If your diffuser is not working, then contact Little Miss Believer who will investigate. If required the diffuser will be returned to the supplier & a new one replaced, if it’s determined that no misuse has taken place at no cost to the customer.
If you don’t follow the instructions, damage the diffuser or flood the motor unfortunately it will not be covered for a replacement but rest assure if the diffuser is faulty you certainly will be covered.
We will do our best to resolve any matters quickly and at minimum inconvenience to the customer.
Thank you for understanding,
Chels xx